How to export employee complaints.
Tracking employee complaints allows managers and business owners to become aware of issues that need to be addressed within the organization.
No business or organization is immune to the occasional complaint.
However, it's not just the complaints that are important - it's how they are handled and responded to.
That's why we recommend tracking the complaint generated by each one of your employees.
Doing so can provide valuable insights into how well your staff is performing and any areas where you can improve your customer service.
To start tracking complaint go to the left menu and select the Complaints Module:
Then hit the Export Complaints button:
Save the CSV file created by Pipehire. Then, open the file using Microsoft Excel, Numbers, or Google Spreadsheets.
As soon as you open the file, you will see the following information.
The bottom line is that tracking customer complaints can have numerous benefits for any business—from improving quality control and identifying areas for improvement to boosting employee morale and performance levels across the board.
Taking steps now to track customer grievances will pay dividends in the long run—so don't delay! Start tracking today!
